Between 12:13 and 15:00 CET on November 9, 2026, file uploads in Leexi were unavailable. This affected:
- importing call recordings (web app, desktop app and public API)
- uploading documents and document templates
- uploading logos and backgrounds for bot, email and sharing profiles
- sending attachments to support

All other features worked normally throughout. Calls, recordings and documents already in Leexi were not affected.

The issue came from a configuration change on our side. It has been fixed, and we have put safeguards in place so it cannot happen again.

If an upload failed during this window, please try it again. Public API users should retry any recording uploads that returned an error during this period.

We apologize for the inconvenience.

Between 12:13 and 15:00 CET on November 9, 2026, file uploads in Leexi were unavailable. This affected:
- importing call recordings (web app, desktop app and public API)
- uploading documents and document templates
- uploading logos and backgrounds for bot, email and sharing profiles
- sending attachments to support

All other features worked normally throughout. Calls, recordings and documents already in Leexi were not affected.

The issue came from a configuration change on our side. It has been fixed, and we have put safeguards in place so it cannot happen again.

If an upload failed during this window, please try it again. Public API users should retry any recording uploads that returned an error during this period.

We apologize for the inconvenience.